Privacy Policy

Company Five Senses Of Luxury, is committed to protect your personal data which are
disclosed to the company by any source such as emails, fax, business cards, company’s site
and other sites, databases etc.according to the law 2472/1997 as it is modified and valid and
also according to the General Data Protection Regulation (GDPR – EU 2016/679).


Identifiable and contact information such as:
Your name, surname, phone number, address details (Country, Town, State, Postal Code),
email address, information related to your reservation (arrival/departure date),
voucher/reference number and for companies we collect extra details like VAT and tax office.
Personal characteristics, nationality, passport details (number, sex, date of birth, place of
birth, issue date, expiry date and issue office and for European Citizens id details). Payment
information, such as your payment card number and other card information Guest
preferences, marketing and communication preferences If you let us know we collect
sensitive information, such us information concerning allergies, nutritional habits,
dermatological diseases and sexual orientation etc. Moreover, depending on applicable local

laws, other information could be considered sensitive, such us your leisure activities,
personal activities and hobbies, if you are a smoker or not. We may also use closed-circuit
television and other technologies that record video for the protection of our staff, guests and
visitors to our properties where permitted by law.


We collect personal information from individuals under 18 years of age, such as name and
age/or date of birth, passport number/ID details. We also have activities for kids and we
need to collect information such as name, personal phone number from parents, room
number, arrival/ departure time, and health information about your child (such allergies,
nutritional habits, dermatological diseases and other) for the safety of child. As a parent or
legal guardian, please do not allow your children to submit personal information without your


We may also collect information about you from third parties, including information from our
other partners (tour operators, travel agencies, web sites, and online forms), from your social
media services consistent with your settings on such services and from other third-party
sources that are lawfully entitled to share your data with us.


We are committed to keep your personal data in a safe space with controlled access for as
long as it is required. You may submit a deletion request within a shorter time, which we will
satisfy upon checking on the legal basis of the processing and our legal obligations, as well
as on the provisions of our binding contract.


Our company applies all the necessary policies and processes of technical and
organizational safety in order to protect your personal data from being lost, changed,
damaged, misused or accessed by a non-authorized person. Our Company executives who
have access to the data are obliged to respect the confidentiality of these data. We also
seek to require our affiliates and service providers with whom we share personal information
to exercise reasonable efforts to maintain the confidentiality of personal information about
you. For online transactions, we use reasonable technological measures to protect the
personal information that you transmit to us via our site. Unfortunately, however, no security
system or system of transmitting data over the Internet can be guaranteed to be entirely
secure. For your own privacy protection, please do not send payment card numbers or any
other confidential personal information to us via email. We will not contact you by mobile/text
messaging or email to ask for your confidential personal information or payment card details.
We will only ask for payment card details by telephone when you are booking a reservation
or promotional package. If you receive this type of request, you should not respond to it. If
we printed on paper, the personal information will be destroyed in a secure manner, such as
by cross-shredding or incinerating the paper documents or otherwise and, if saved in
electronic form, the personal information will be destroyed by technical means to ensure the
information may not be restored or reconstructed at a later time.


You may, at any time, withdraw the consent you have granted to our company for the
processing and disclosure of your Personal Data. However, you must understand that this
withdrawal will not affect the legitimacy of the processing, based on your consent for the
period before your withdrawal. Furthermore, your right to withdraw your consent is subject to
the above-mentioned law or contract. In case you want to withdraw your consent, please
send a signed declaration at the Data Protection Officer of the company Five Senses Of
Luxury either by sending a letter at company’s office Skala Fourkas, Halkidiki or by email at, mentioning your full personal details and the reason you

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